Effective Date: October 3, 2025

Reason2Buy we operates the website reason2buy.in and mobile applications Reason2Buy. This Privacy Policy outlines how we collect, use, and protect your personal data in accordance with the Digital Personal Data Protection (DPDP) Act, 2023, and other applicable laws in India.

1. Consent

By using our Platform, you consent to the collection, processing, and use of your personal data as described in this Privacy Policy. We will provide a notice before collecting your personal data, informing you about the type of data and the purpose for which it is processed. You have the right to withdraw your consent at any time, with the same ease as it was given.

Explore resources that explain the Digital Personal Data Protection Bill, 2023, and its implications for data privacy:

2. Information We Collect

We collect personal data that is necessary for processing your orders, providing customer support, and improving your shopping experience.
Personal Identification Information: Includes your name, email address, phone number, and shipping address when you create an account or make a purchase.
Payment Information: For transactions, we collect payment details, such as credit/debit card information, which are securely processed by our trusted payment gateways using 256-bit encryption technology. We do not store your full card details on our servers.
Device Information: When you browse our Platform, we automatically collect data about your device, including your IP address, browser type, and time zone. This is collected through "log files" and "cookies".
Usage Data: We gather information on how you interact with our Platform, such as the products you view, the pages you visit, and your browsing history, to personalize your shopping experience and detect fraudulent activity.

3. How We Use Your Information

We use the information we collect for the following purposes:
To process and fulfill your orders, including payment processing and arranging for shipping.
To communicate with you regarding your account, orders, and customer service inquiries.
To improve and personalize your experience on our Platform by analyzing usage patterns.
To develop new products and services and enhance existing ones.
To send you marketing and promotional communications, in line with the preferences you have shared with us.
To ensure the security of our Platform and protect against fraud and other illegal activities.
To comply with our legal obligations.

4. Sharing Your Personal Information

We do not sell, trade, or otherwise transfer your personal data to outside parties without your consent, except in the following limited circumstances:
Third-Party Service Providers: We may share your data with trusted third parties who assist us in operating our Platform, conducting our business, and providing services to you. These partners include payment gateways and logistics companies. They are obligated to keep your information confidential.
Legal Compliance: We may disclose your information when required by law or to protect our rights, property, or safety.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred as part of the transaction.

5. Cookies

We use cookies to improve your browsing experience. Cookies are small text files stored on your device that help us remember your preferences and tailor your experience.
We use both "strictly necessary" cookies for basic site functionality and "non-essential" cookies (e.g., for analytics or advertising) with your explicit consent.
You have the right to accept or decline cookies through a consent banner.

6. Data Security

We implement reasonable security practices and procedures to protect your personal data from unauthorized access, disclosure, and misuse. This includes:
Using secure encryption technology to protect your transaction details.
Conducting manual inspections and automated testing of products to minimize delivery errors and fraud.
Restricting access to your personal data to authorized personnel only.
Maintaining a robust data breach notification and management mechanism.

7. Data Principal Rights

Under the DPDP Act, you have the following rights regarding your personal data:
Right to Access: You can request a summary of the personal data we process and information on the processing activities.
Right to Correction and Erasure: You can request that inaccurate or incomplete personal data be corrected, completed, updated, or erased.
Right to Grievance Redressal: You have the right to have your grievances redressed by our Grievance Officer. You must first exhaust this option before approaching the Data Protection Board.
Right to Nominate: You can nominate another individual to exercise your rights in the event of your death or incapacity.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children without verifiable parental consent. We prohibit the tracking, monitoring, or targeted advertising of children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page or by sending you an email.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: support@reason2buy.in
Mobile: 9136429500

Address:

Reason2Buy 

Shop no 5 No. 190, R K Building, 
Number 1, Nanubhai Desai Rd, 
Mumbai, Maharashtra 400004